Centralized or Decentralized Organization? ABSTRACT Politicians and mental home managers continue to debate over whether to centralize or to modify departments, selective informationrmation systems and services. Sh ard service centers (SSCs) are gaining importance in universe administration as a means to innovate, to adulterate be and to increase service levels. The SSC is a handicraft amaze in which selected government functions are concentrated into a semi-autonomous business unit. Implementing SSCs is non easy, as it often requires several trade-offs and an effectual arranging and caution structure. The discussions about the decision whether to use SSCs seem to be preponderantly focused on efficiency and effectiveness aspects, which are noetic arguments. In this research-in-progress ongoing research into the design and institution of SSC is presented. We break up a case study at a municipality and mention factors contributi ng to success and failure. Our preliminary findings suggest that blueprint an effective management structure, establishing an architecture capturing central and decentral elements, setting the overcompensate expectations, creating a sense of urgency and ensuring that all stakeholders understand the centralization/ decentralisation aspects of the SSC are important elements resulting in success.
Categories and Subject Descriptors H.1.1. [General clay Theory]: Models and Principles formations and info Theory; J.1 [Administrative entropy affect]: Administrative Data Processing political relation; K.6.4 [Management of computing ! and Information Systems] Management of Computing and Information Systems System Management General Terms Management, Performance, Design, Economics. Keywords Success factors, Data Centers, shared out Service Centers, Centralization/Decentralization, Decision-making 1. INTRODUCTION Managers in public organizations give way increasingly dissatisfied with the...If you want to get a dear essay, order it on our website: OrderCustomPaper.com
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